Shipping & Returns
Digital Delivery
GameVault Morocco is a fully digital game store. We do not ship any physical products. All purchases are delivered instantly through digital game keys and activation codes.
- Instant delivery – your game keys are available immediately after purchase
- Keys are sent to your registered email address
- All purchased keys are also available in your account dashboard under “My Orders”
- No shipping fees – ever
- Available 24/7 – purchase and play anytime, anywhere
Returns & Refunds
Due to the nature of digital products, we have specific refund policies:
- Eligible for refund: If you have not redeemed or activated the game key, you may request a refund within 14 days of purchase.
- Not eligible for refund: Once a game key has been redeemed, activated, or shown to you, it cannot be returned or refunded.
- Refunds are processed within 3-5 business days to your original payment method.
- If you experience any issues with your key (invalid, already used, or region-locked), please contact our support team immediately for assistance or replacement.
Need Help?
If you have any questions about your order, delivery, or need help with activation, please contact our customer support team. We’re here to help you get gaming as quickly as possible!